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While Kavanaugh's workmanship exceeds expectations, the personal commitment I have received from Phil is not only rare from a business, although uncommon, and therefore setting the standard for excellent customer service. Accordingly while the business name states Paint and Body, rest assured, the quality mechanical work is equally outstanding.
Most recently, Phil personally involved himself in assisting my daughter with a challenging safety issue, which as a father, I strongly appreciate and therefore would highly recommend any parent to entrust their vehicles to Kavanaugh's.
While there are many shops in the Louisville area competing for your business, rest assured the value and commitment to quality service is top priority for this family-owned establishment.
Had my first accident, rear ended on the highway, and I chose them based on other Google reviews to do the repairs. They navigated me through every single step, put me in a rental on their own account while I waited for insurance to kick in, and returned my car in better shape than it had been pre-accident. Can’t recommend them enough!
I've know the owner going on five years. He is one of the few honest mechanics I've had to deal with. They help people out on cost and he is always helpful and professional. Please go here if you need literally any work done to your car. Outstanding customer experience.
Citizens of Louisville -----you are fortunate to have a company like Kavanaugh's Complete Car Care. We had a serious issue with our vehicle on our way back to Canada and the professionalism , service and care was incredible. From the moment we arrived, we were treated fantastically. The repair was finished quickly and fairly. After being towed in, Phil told us they would diagnose the problem ASAP and then offered to take us to a hotel. Next day our repair was complete and we were on our way by noon. Thanks to Phil, Mike and Karen.
Nothing but praise for this team of professionals. Thank you for everything!
I give Kavanaugh's 5 stars because not only is their work excellent, they will not try to scam you like other places do. Plus, if the work is not to your satisfaction, they will make it right. I would recommend Kavanaugh's to anyone.
My experience with Kavanaugh was great! The staff are very professional and friendly. Very family oriented. My car looks like shiny glass it is more beautiful than when I dropped it off. Amber is the first face u see when u enter the business and shes very welcoming and friendly, very sweet and keeps you informed about your vehicle from start to finish. Karen is also very sweet, she knows her numbers and shes very meek and mild. The owner Phil Jr is professional, great conversation and explains the work if theres any confusion. His staff are very professional and very talented I must say. I felt like family the entire process. I wish I could post a pici, it's even more beautiful than when I dropped it off. If u ever have issues with Insurance, Phil Jr is the go to guru. I give this establishment 1000%👍🏽 I would definitely recommend for all of your auto-care needs💞 I posted a photo in the photo section, Cardinal Red Mercedes...